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I am building a helpdesk ticketing system. Many ticketing systems harvest email requests (email piping) from an external source such as an email account connected via IMAP. It will then I guess "parse" info into a TICKET table and populate fields accordingly. Is this a possibility with AG ?

Thanks

Is this a possibility with AG ?

Yes, it is possible.

I have recently programmed an IMAP interface using PHPs imap_* functions for reading UNSEEN emails in different subfolders of INBOX, parsing contents and importing parsed data into an AppGini table.

I cannot post the code here, but you can PM me if you have specific, detailed questions.