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Save button disappears

Posted: 2020-07-13 07:51
by bruceholt
Hi Jan,

I have used the Helper Javascript on one of the pages and for some strange reason, the save button doesn't stay visible. See attached screenshot.

Image

Re: Save button disappears

Posted: 2020-07-13 08:37
by jsetzer
Hi,

you can check if the save button still exists (invisible) or if it has been removed. In console of your browser's dev tools the following command should return 1 which means the save button exists.

Code: Select all

$j("#update").length
Narrowing down:
  1. Please temporarily remove the AppGiniHelper.min.js-script-include in hooks/header-extras.php
    AND temporarily rename the file hooks/TABLENAME-dv.js
  2. Then reload browser page (and don't forget to clear cache when reloading)
  3. Check for any errors in console tab of your dev tools
  4. If problem has gone after you have removed AppGini Helper JS Library reference, please send an email including your order number and the code of TABLENAME-dv.js to [email protected]
If problem still occurs, even without AppGini Helper reference, I guess this is not related to our Library.

In your screenshot also the topmost field has been cut, so I'm wondering if this is more a css problem. Also, there is no vertical scrollbar on the right hand side. There could be a problem with padding. You should temporarily remove any custom CSS styling and additional css-include for narrowing down the problem. Maybe the save button still exists but there is the navbar "above".

Regards,
Jan

PS: Just in case you are using Action Buttons (https://appgini.bizzworxx.de/products/j ... n-buttons/) please note the hint about "Keep action buttons visible when scrolling down" at the very top of that docs page.

Re: Save button disappears

Posted: 2020-07-13 09:38
by bruceholt
Hi Jan,

I have done as you suggested but the issue continues and no errors are shown in the console so I have sent you an email as requested.

Thanks Bruce.

Re: Save button disappears

Posted: 2020-07-13 09:39
by bruceholt
Hi jan,

I forgot to tell you that "$j("#update").length" returns 1.

Bruce

Re: Save button disappears

Posted: 2020-07-13 11:52
by jsetzer
bruceholt wrote:
2020-07-13 09:38
I have done as you suggested but the issue continues and no errors are shown in the console
OK, if you have removed all AppGini Helper references and the issue continues, this means the problems are not related to our library.

Did you eliminate your CSS customizations? As mentioned before, you should check padding and margins of body and nav and .container.

Regards,
Jan

Re: Save button disappears

Posted: 2020-07-13 14:09
by jsetzer
bruceholt wrote:
2020-07-13 09:39
I forgot to tell you that "$j("#update").length" returns 1.
OK, this means the save-button has not been removed but is invisible - probably underneath the top navbar.