Cannot open the LOG-IN webpage...

Please report bugs and any annoyances here. Kindly include all possible details: steps to reproduce, expected result, actual result, screenshots, ... etc.
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sblasic
Veteran Member
Posts: 53
Joined: 2021-02-22 15:55

Cannot open the LOG-IN webpage...

Post by sblasic » 2021-07-15 10:03

Hi,

I have set online my AG application with a small DB seven days ago - and everything were working fine.
Yesterday, I could not get to the LOG-IN screen page...the browser won't even show me the page-error code...it just loads the site indefinitely...

Needless to say, I haven't changed a thing on the server - the index.html and the index.php files are on the server in that specific folder.

I have contact my hosting support - showed me ERROR file - which said:
Client denied by server configuration

Here is a screen shot of the error message:
image001.png
image001.png (180.31 KiB) Viewed 655 times
I still have not received the answer from my hosting company - and I want to ask you guys have you had a problem like that (and how to fix it)?

Is this a security server feature of "allowing" access?

Thank you in advance for any help!

Best!

pbottcher
AppGini Super Hero
AppGini Super Hero
Posts: 1635
Joined: 2018-04-01 10:12

Re: Cannot open the LOG-IN webpage...

Post by pbottcher » 2021-07-15 21:21

Any help offered comes with the best of intentions. Use it at your own risk. In any case, please make a backup of your existing environment before applying any changes.

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