Image of pdf won't display from look up table

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bkerr
Posts: 7
Joined: 2020-11-04 18:22

Image of pdf won't display from look up table

Post by bkerr » 2020-11-11 00:56

I have a table (customer) with a field (tripID) which is a look up from a table (trips), which has a field (tripinfo), the uploaded pdf. When clicking on the icon it opens a new tab, but does not display. I tried to see what the error was in the inspect in chrome and it shows the following:

TSS: content-tss.js loaded: http://localhost/sun1/images/4362515821a1386bf.pdf
content-ads.js:1 INS: content-ads.js loaded: http://localhost/sun1/images/4362515821a1386bf.pdf
content-tss.js:50 TSS: Excluding content tss (trigger: send-message)

If I go to the table (trips) directly and click on the field (tripinfo) icon the pdf displays correctly.

ckebbell
Veteran Member
Posts: 32
Joined: 2020-01-28 18:09

Re: Image of pdf won't display from look up table

Post by ckebbell » 2020-11-16 15:17

Hi
I am having this issue since the Firefox update v82. I have had to rollback all the PCs in the office to v81. I narrowed it down after 24 hours without sleep!!

The issue is that when I open a modal to view a child record, if that child record has any PDF / image fields, if you click on the icon it opens a blank new tab. This also happens where I have custom buttons that open a Word document based on the table information (like invoices).

If I open the table directly (not in modal view) I can click on the icons or the custom buttons and they work perfectly.

I think this must be due to the new Firefox update. However, I am not a a good enough coder to work out why this happens. All of this worked in v81 Firefox. I do not use any other browsers, but it sounds similar to the error you are experiencing? There are no errors in the developer console so I am not sure how to resolve this.

I was going to open a new thread, but I see that you have the same issue in Chrome, so I am bumping in the hopes someone can inspect the modal issue in various browsers and see if there is a fix?

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jsetzer
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Re: Image of pdf won't display from look up table

Post by jsetzer » 2020-11-30 11:48

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