Blank page when trying to download CSV

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ucevista
Veteran Member
Posts: 30
Joined: 2016-05-08 09:41

Blank page when trying to download CSV

Post by ucevista » 2019-04-09 16:49

Hi all.

I'm using AppGini 5.75 and the application is working fine except that when I click o save CSV the response is a blank page. I compared the permissions of the folder with another server with another application where I can download the CSV. In both cases I'm using IIS 10 and the administrator user for the AppGini application.

Please, what I have to look for it to work?

Thanks a lot.

pbottcher
AppGini Super Hero
AppGini Super Hero
Posts: 1635
Joined: 2018-04-01 10:12

Re: Blank page when trying to download CSV

Post by pbottcher » 2019-04-11 18:37

Hi,

do you habe any hook-code in you application. It could be that there is a SQL error and that causes the page to be displayed blank.
Any help offered comes with the best of intentions. Use it at your own risk. In any case, please make a backup of your existing environment before applying any changes.

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a.gneady
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Re: Blank page when trying to download CSV

Post by a.gneady » 2019-04-17 12:26

Also, try checking your server error log file ... if there is some error, it would be logged there. For IIS, please see this article on how to find the log file: https://docs.microsoft.com/en-us/iis/co ... s/logfile/
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